My Skrill Virtual Prepaid Mastercard® is being replaced. What should I do?

The Skrill Virtual Prepaid Mastercard® * services we offer will change as of 28 October 2020. If you’ve generated a Skrill Virtual Prepaid Mastercard® before this date, we’ll replace your card with a new one – automatically and free of charge.

 

What's new?

    •    Your new Skrill Virtual Prepaid Mastercard® will have a new card number, a new expiration date and a new CVV code
    •    Your new Skrill Virtual Prepaid Mastercard® will be in EUR currency
    •    Improved processing of your Skrill Virtual Prepaid Mastercard® payments

 

What do I need to do to get my new Skrill Virtual Prepaid Mastercard®?

To get a replacement card automatically, your Skrill account must not be restricted and your account balance must not be negative. Otherwise, your current card will be cancelled on 28 October 2020 and you will not receive a replacement automatically. Of course, you will be able to add a new virtual card any time afterwards, but standard fees will apply for it.

 

I’m using my current Skrill Virtual Prepaid Mastercard® for subscription payments. What should I do?

If you have used your old card for subscription billing, you'll need to update your billing information with the respective merchant or service, adding the new card details on their website.

 

How to check my new Skrill Virtual Prepaid Mastercard® details?

You can retrieve your card number, expiry date and CVV code via the Skrill Card > Virtual Card > Show card number section in your Skrill account. To confirm the action, enter your 6-digit Skrill PIN.

 

How to make the most of using your new Skrill Virtual Prepaid Mastercard® in EUR currency?

Skrill will only offer virtual cards in EUR currency. However, we won’t charge you for currency conversion when you make virtual card payments in your Skrill account currency. Learn more about how to easily avoid currency conversion charges here.

 

* Skrill Virtual Prepaid Mastercard® is only available to residents of selected countries.