How do I lock/unlock my Skrill Prepaid Mastercard®?

If you want to be in control of your spending or it happens that you misplace your card at some point, use the Lock card feature to temporarily block payments with the card until you find it or until you’re ready to make your next payment.

How does it work?

The Lock/Unlock card feature is an on/off switch that you can use to block spending with your card in just a few seconds, both in your account and mobile app. To lock your card follow these steps:


1.    Log in to your Skrill account
2.    Go to the Skrill Card section
3.    Click on the Drag lock icon to lock/unlock your card


Once a card is locked you would not be able to retrieve card details such as PIN for the physical card and card number and CVV code for the virtual card. Keep in mind that some payments such as credits, refunds and card related fees will continue to be processed normally.

You may unlock the card just as easy at any time from your account or mobile app and continue using it.