How do I pay online with Skrill?

Skrill makes paying online on thousands of sites easy. There are two main options for transferring funds to a merchant website using Skrill *:

    • Using your Skrill account balance
    • Using one of the available funding options of your Skrill account

 

To pay online with Skrill, follow these steps:

    1. Visit the merchant site to which you want to transfer your money and select the Deposit or Buy in option (it may also be referred to as Real Money, Buy Chips, Cashier, or something similar).
    2. Select the Skrill payment option and log in to your Skrill account.
    3. If you have sufficient balance to cover the payment, you can choose to pay from your Skrill account balance. If not, select another payment option from the ones available to you and complete the payment by providing the requested details.
    4. To finalize your payment, click PAY NOW. **

** Due to regulations, we will ask you to confirm you are the owner of the Skrill account either via a 6-digit verification code sent to your mobile phone number or via a 6-digit code sent to your e-mail address and your Skrill PIN

Tip: You can mark the merchant as trusted by selecting Trust this recipient for future payments to avoid this process in the future.

 

For transactions involving currency conversion Skrill adds a fee of 3.99% to our wholesale exchange rates.

 

I have transferred money to a website, but they have not received it. What should I do?

Transfers from your Skrill account to merchant websites are instant. It is very rare, but once in a while a merchant might not be able to locate the money you have transferred to them due to a communication error. 

If this happens, contact us by clicking on the available contact channel below. We will locate your transaction and provide you with the merchant’s receive money transaction ID. You would then need to contact the merchant and provide them with this reference, which they can use to locate your funds in their system and credit them to you. 

 

Note that funds originally deposited with:

    • Mastercard® can’t be used for transfers to certain merchants (click the Skrill logo on the merchant checkout page to find out if they accept Mastercard® payments);
    • Credit card can’t be used for transfers to merchants registered in United Kingdom (UK);
    • Non-gaming purpose of use can’t be used for transfers to gambling and betting sites (this also applies to the money you receive from non-gambling merchants – you won’t be able to spend them on gambling and betting sites).

 

* The available payment options may vary depending on the merchant.