How do I deposit by Trustly?

With Trustly you can quickly and easily transfer money from your bank account to your Skrill wallet. 

To deposit with Trustly simply:

    1. Click on Trustly from the Deposit section of your account.

    2. Select the bank account you will use.

    3. Enter the amount you want to deposit and change the currency of the transaction if you want the money to be added to one of your secondary balances

    4. Review and confirm your deposit.

    5. You will be redirected to a page secured by Trustly to complete the payment.

Once the deposit is completed, we will inform you onscreen. You can also check your transaction’s status and details in the History section of your account.

 

Note:
•    We can only process transfers coming from a bank account in your name. Third-party transfers and wires from business accounts will be returned.
•    Enter the exact amount as requested during the deposit, otherwise, the transfer could be delayed.
•    Complete the deposit before it expires.
•    Make sure that your internet connection is stable, that you are not using proxy or VPN connection, and that the pop-ups on your browser are enabled.

 

What are the fees and the limits?

Check the deposit fees on our Fees page or within the Deposit section of your account. Once you initiate a transaction, an on-screen message will inform you about your current limits as per your account status and deposit tries.

My Trustly is missing. What should I do?

Once you confirm the payment, the money will be added to your Skrill balance right away. On the rare occasion that within 1 business day your deposit has neither been credited to your Skrill account nor returned to your bank account, you will be required to send us a proof of payment. Click here for more information.