What is Exchange?

The Exchange feature allows you to add secondary account balances in different currencies to your primary account currency and thus avoid conversion fees.

You can select the currency in which to deposit[1], withdraw[2] or send money to merchants and/or someone else’s email.


How to add a secondary currency balance to my account?

Go to the EXCHANGE section of your account, select the currency and enter the amount you want to convert.

A separate balance for each secondary currency will be created upon completing the transaction.

An overview of the account balances you hold, and your activity will be available in the DASHBOARD and TRANSACTIONS section of your account.


How much does it cost to exchange funds?

Our pricing is listed here. For transactions initiated by you on our website, we’ll inform you about the fees before you confirm the payment.


Are there any limits?

There are no limits of the number secondary currency balances you may hold and the number of exchange transactions you initiate.

The minimum amount which you can exchange is 0.50 EUR or the equivalent in your primary account currency.

There are no applicable maximum transaction limits.


Are there any transactions not supported for payments with secondary account balances?

Skrill card* payments and Crypto exchanges** are connected only to the primary account balance and cannot be performed with balances from secondary currency accounts. 

If your primary balance is 0 your transaction attempts will fail due to insufficient funds even if you have a balance in another currency.


Can I switch the primary currency of my account with a secondary currency and vice versa?

The primary account currency cannot be switched with another currency.


[1] Selecting a specific currency for the deposit does not mean that the deposit will be processed in that currency - it will only create a separate multi-currency account in that currency. 

[2] When you withdraw from a secondary balance, you will be presented with a transaction Summary including the withdrawal processing currency and FX fees, if applicable.

*Skrill card is only available to residents of authorized European Economic Area (EEA) countries.

**The Crypto service is currently available in selected countries only. If you see a Crypto section in your Skrill account, this means that the service is available for you.