What is the Skrill Money Transfer verification?

As an online financial institution, we must collect certain information from our customers in accordance with US federal and state law requirements. This also helps us keep your money secure and allows you to transact in larger amounts.


What information is needed to verify my account?

During your first Skrill Money Transfer, we will request some basic personal data, such as your date of birth, legal names, last four digits of your social security number (SSN), and occupation.  Depending on various factors, such as your transfer amount, this may be sufficient to complete your first remittance payment, or we may request you to perform one or all of the below-listed verification steps:


If you have made a successful wallet transaction (any other payment type different than Skrill Money Transfer) then, regular Skrill wallet verification will be required for you to have your limits increased.


My document was rejected. What should I do?

If some or all your documents were rejected, check your primary e-mail address for an e-mail detailing the rejection reason. You may view our common rejection reasons and our main document requirements on our dedicated help pages linked above. 


How long does it take to verify?

We will do our best to verify you as soon as possible. Verification might be completed instantly, or we may need up to 24 hours to review your documents. If your transfer was put on hold for verification purposes, you will have 4 calendar days to verify.

If you don’t complete the verification within this timeframe, we will cancel your Skrill Money Transfer and refund the money (if any was debited). The refund time-frame varies depending on your funding method. It may take up to 7 calendar days for transfers funded with card, and 2-5 business days for Money transfers funded with ACH.

If your transfer gets canceled while waiting, you may re-attempt it after the requested verification is complete.