What to do if you can’t make a deposit?

To make a successful deposit, there are several things you may consider:

General tips

 

Bank deposit

  • Use your personal bank account
  • Make sure you enter your correct online banking details
  • Make sure you have sufficient funds in your bank account
  • Contact your bank to authorise the payment if they decline your transaction

 

Card deposit

  • Make sure your card details are correct
  • Make sure you enter the additional security code, provided by your bank.
  • Make sure you have sufficient funds on your card
  • Contact your bank to authorise the payment if they decline your transaction
  • Verify your card to increase your deposit limits

 

If you continue experiencing difficulties to make a deposit, contact us by clicking on the available channel below.