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Frequently asked questions

  • How do I verify my account?
    Why do I need to verify my account? U.S. federal and state laws require that we collect certain information from our customers, prior to them being able..
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  • How can I withdraw funds from my Skrill account?
    You can use the bank transfer withdrawal option to transfer funds from your Skrill account directly to a personal bank account.   How do I withdraw..
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  • Skrill PIN Authentication
    What is PIN Authentication?  The PIN Authentication is an additional security feature that helps you increase the security level of your Skrill..
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  • How do I verify my credit or debit card with Skrill?
    Verifying your card will increase the amount you can deposit. Simply follow the steps below: Complete a card deposit to your Skrill account by..
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  • Two Factor Authentication (2FA)
    The two-factor authentication, also known as 2FA, is an extra security layer with which you receive a code to your mobile device via Google..
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  • How do I use my credit/debit card with Skrill?
    To deposit with your credit/debit card in your Skrill account follow the steps bellow: 1.    From the Deposit section of your Skrill..
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  • What is Skrill Money Transfer and how do I use it?
    With Skrill Money Transfer, you can easily send money to your own or someone else's bank account or mobile wallet.  Our remittance service..
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  • What are User Levels?
    User Levels are а tiering system allowing you to develop your account and profit from it according to your interests and needs, including access to..
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  • Can I add my Skrill Visa® Prepaid Card to a mobile payment wallet?
    You can add your Skrill Visa® Prepaid Card to a mobile wallet. Depending on your device, the following mobile wallets are available:    ..
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  • How do I Trade Crypto with Skrill?
    With Skrill`s Cryptocurrency trade feature, you can exchange your primary Fiat or Bitcoin balance against one of the available cryptocurrencies and profit..
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