You can use Skrill on all the common browsers, e.g. Google Chrome, Mozilla Firefox, Microsoft Edge, Safari, Opera.

Sometimes, when logging, making a deposit, uploading a document etc., you may face some technical issues. Often there is a simple fix for such issues.

Here are some basic steps that you can take to fix technical issues:

• Switch to incognito mode (using a private browser) (Google Chrome, Mozilla Firefox, Microsoft Edge, Safari) and if the issue persists, clear browsing cache, cookies and history (Google Chrome, Mozilla Firefox, Microsoft Edge, Safari)
• Turn pop-ups on (Google Chrome, Mozilla Firefox, Microsoft Edge, Safari)
• Try the same action from another browser / device
• Turn off your ad-blocking plugins / extensions (Google Chrome, Mozilla Firefox, Microsoft Edge, Safari)
• Check if you are not using any external software such as VPN / Proxy that can cause limited functionalities (some browsers have integrated VPN such as Opera browser)
• Make sure your internet connection is stable (you can open other websites / videos without noticeable delay) and if not reset your internet connection (modem restart or unplugging your internet cable and plugging it back again). Call your internet provider if your internet connection is not fixed after restart.

If these don’t fix your issue, we will investigate for a potential bug on our website. To help us solve this quickly, send us a screenshot and a detailed description of the nature of the issue.