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Frequently asked questions

  • How to verify my account and increase my limits?
    Increasing your limits is usually a matter of providing additional account verifications which is quick and easy. Once you have started using your..
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  • Two Factor Authentication (2FA)
    1. What is 2-factor authentication (2FA)? The two Factor Authentication, also known as 2FA, is an extra layer of security that requires not only a..
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  • How can I withdraw funds from my Skrill account?
    There are several withdrawal options that you can use in order to withdraw funds from your Skrill account. Click on the links below to see all the details..
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  • What is a PIN?
    The PIN is an additional feature that helps you increase the security level of your Skrill account. The PIN is required when you log in or complete a..
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  • How do I verify my credit or debit card with Skrill?
    There are two simple ways to verify your card: by confirming the 4-digit verification code available in the description of the payment оr by confirming..
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  • What is Skrill Money Transfer and how do I use it?
    With Skrill Money Transfer you can send money with zero FX mark-up to your own or to third party mobile wallet or bank account. The transfers are instant *..
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  • How can I Exchange Cryptocurrencies?
    With the Cryptocurrency* exchange feature Skrill gives you the opportunity to exchange your local FIAT** balance into one or more of the available..
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  • What is Rapid Transfer and why should I use it?
    What is Rapid Transfer?Rapid Transfer is instant bank transfer payment option part of Paysafe Group. Using Rapid Transfer allows you to instantly deposit..
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