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Frequently asked questions

  • What is Strong Customer Authentication?
    Strong Customer Authentication is a European regulatory requirement which aims at making online payments more secure. As a result of this requirement, on..
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  • What is Skrill Money Transfer and how do I use it?
    With Skrill Money Transfer, you can easily send money to your own or someone else's bank account, credit/debit card, or mobile..
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  • Why did my Skrill Money Transfer fail?
    Your Skrill Money Transfer may fail during various stages of its processing. The attempt to pay for your Skrill Money Transfer may fail – for..
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  • How Do I Trade Crypto with Skrill?
    With Skrill`s Cryptocurrency trade feature, you can exchange your primary Fiat or Bitcoin balance against one of the available cryptocurrencies and profit..
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  • What is Skrill and how does it work?
    Skrill is a digital wallet that offers you the safety and convenience of paying online just with your email address and password. You can upload and..
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  • How do I get help from Skrill?
    We offer different customer service options varying from FAQ articles useful for quick on-the-go answers to intelligent virtual assistant Sofia and our..
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