I have received an email for a failed login attempt that wasn't made by me. What should I do?

If you have received an email for a failed login attempt that wasn't made by you, you should immediately change your login email and password.

The chances of this happening are remote, however. Skrill uses sophisticated scoring and anti-fraud protection tools to ensure that your account stays safe. We also monitor and validate transactions and account activity. If we detect anything unusual we will quickly inform you or, in an extreme case, temporarily restrict your account while we investigate further.

You can help by keeping an eye on your account and staying alert for anything out of the ordinary. You should also make sure that you choose a strong password that cannot easily be guessed, and do not share it with anybody.