What is a PIN?

The PIN is an additional feature that helps you increase the security level of your Skrill account. The PIN is required when you log in or complete a transaction.


How do I create my PIN?

In light of the newly introduced Strong Customer Authentication regulatory requirement you must set up a 6 – digit PIN as the final step of your account creation.

Important requirements for the PIN:

  • It  must be 6 digits
  • It  must not contain 6 repeating digits (e.g. 111111)
  • It  must not contain 6 consecutive ascending or descending digits (e.g. 123456 or 654321)


How do I reset my PIN via My Account?

You would be able to reset your PIN if you have access to your account. To do that, follow the steps below:

  • Log in to your wallet
  • Visit the ‘Settings > ‘Security’ section
  • Click ‘Reset’ next to the ‘Reset PIN’ option
  • A PIN reset link is sent to your email


I have forgotten my PIN. How can I log in?

In case you have forgotten your PIN and are experiencing issues while logging in, please call us or contact us via any of the other channels available below.