My Skrill Prepaid Mastercard® is lost or stolen. What do I need to do?

To report a lost or stolen card*, log into your Skrill account and go to the Skrill Prepaid Card section. 

Alternatively, you could call our dedicated "Lost & Stolen card" line (available 24/7) by clicking on the phone icon below.

Your card will be blocked immediately from further use and a new card issued if requested.



*Skrill card is only available to residents of authorized European Economic Area (EEA) countries.