How to verify my account and increase my limits?

Increasing your limits is usually a matter of providing additional account verifications which is quick and easy.

Once you have started using your account to make transactions, you will be given the option to provide an additional verification of your identity, by uploading a clear, legible, valid and unaltered scanned colour copy or photo of one of the following documents:

    •    The front and back of your driving license
    •    The photo page of your passport
    •    Front and back of your national ID card
    •    Address verification document
    •    Face match/selfie picture of your ID

 

Fund Account

Funding your Skrill account is part of the verification process. You can complete the verification of your account ONLY after a successful funding. You can fund your Skrill account by using any of upload options available in the Deposit section of your account or by receiving money from other Skrill customer or merchant.

You can start the process of uploading a copy of your photo identification documents by clicking on the banner, visible after you login to your Skrill wallet or via the Settings section of your account, under Verification.

  

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This will take you to the Verify your Account page where all remaining verification steps will be displayed.

Verify Id


You can choose to verify your account via your Facebook profile or to follow the standard verification flow.

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Once you start the Verify ID process, you will be presented with 3 options allowing you complete the ID verification:

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    1.Download our Mobile App – this is the fastest option allowing you to download our app and use your phone camera to take photos and upload them to our secure verification system. You can download the Skrill application (Skrill Google Play/Skrill Apple App Store) and use your smartphone camera in order to easily complete this verification step.

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    2.Use Webcam – this is a fast option allowing you to use your webcam to capture images of the front and back of your ID, as well as a selfie.

By clicking on Capture Webcam Photos you will be given the option to choose your document type and country of issuance.

Note: The country of issuance will be preselected based on your country of registration. If your ID document is issued by another country, please select it from the drop-down menu. Failure to change to the correct country may cause upload error.

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At this point you will be required to use your webcam to capture a new copy of your document and a selfie, which we will use to verify your identity.

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If you do not see the auto pop-up message to share your camera in your browser, you can find information on how to re-enable it here.

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Then you will see a confirmation screen saying that your documents have been successfully received.

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After successfully using your webcam or to submit an image of your ID and face/selfie, both the Verify Your ID and the Verify Account Ownership steps will be IN REVIEW. You will then receive a success message and can continue to any remaining verification steps.

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Once the documents are successfully processed you will receive an email and the Verify Your ID and the Verify Account Ownership steps will show as COMPLETED.

    3. Upload ID and Picture of ID next to face – this is a slow option allowing you to upload photos of your front and back of your ID and an image of you holding your ID next to your face.

By clicking on this verification option you can choose between:

    -taking pictures with your camera under Capture image with your device camera (please refer to point 2)

    -uploading files from your device under Upload file from your device

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When uploading a picture of yourself holding your ID next to your face you will be able to preview the images by clicking on the file name after loading. You can also upload multiple files if required at this time.

 

Verify Address

If you have not yet shared your browser location, you will be prompted to do it to fulfill the Verify your address requirement.

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The geolocation service is available for selected countries only. If your country is not supported, we'll give you the chance to manually upload an address verification document.

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Summary

On the summary page you will see that certain steps have been completed and that the submitted documents are being reviewed.

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Once the verification process is fully completed you will receive an email confirmation.

Additional information on the account verification process you can find here.